Since our humble beginnings, we have helped to shape a healthier and happier community!LUOS’s successful ‘can do’ and ‘By the community - For the community’ approach has secured funding and commissions to deliver a wide range of innovative community empowerment projects and services - responding to key community needs and aspirations.
In our projects we purposefully recruit, train and support unemployed or underemployed local residents who are paid above the London Living Wage.
We also create pathways to employment by training and supporting volunteers.
Well Park Lane
With support from the Health Lottery, LUOS set up and ran the Well Park Lane neighbourhood based health and wellbeing community leadership programmeEngaging, motivating and supporting volunteer community leaders to deliver a range of own mini projects ‘for the community and by the community’.
From April 2015 the project went from strength to strength, delivering much more than it set out to do.
Well Park Lane was a clear testimony that our community development model works and can positively reach and engage the resourcefulness of our neighbourhood.Some of the mini projects have continued thriving: Sew for Future, Young Eagles Dane Academy, Over 55s Group, Women with a Voice and Community Cook Up, Walking and Cycling projects.
Some stories from Well Park Lane Project...
Community lead volunteer" I feel so moved by seeing the people come together. I never thought I had so much to give “
Young Albanian boy aged 11"I never won any medals before. My mum said she will get me some shoes so I don't have to wear my PE ones"
A father of 2"I only get Saturday access to my kids and it's hard to always find something to do outside. It's great that I can still be around the neighbourhoods doing things with them. I like the fact you give them fruit, he is being asking for cut oranges and carrots after school... that's just something else! ".
A Somali Mum"I feel my kids respect me more seeing me doing things for myself. I say to them come on, hurry up I'm going to be late for my class !! They laugh and tease me!"
A motherAbout the football sessions "I don't allow my kids to play around this neighbourhood. I like coming and watching them and meeting other neighbours, it's not so bad here".
A young boy"Coach can we do this all the time? Can we set up 5 a side? I promises not to hit or drop my rubbish again, can my cousin come please?"
A young woman"I was so proud to stand in front of others and talk about our after school running group . My headteacher does not think much of me but I showed him I am something!".
Local Woman 2"I feel I'm given wings to fly . I'm still scared and sometimes panic. For so long I got put down by his way and the way he was so manipulating, but now I'm doing something about it, not just for me and my two boys, but for other women too".
A Local Woman"This walk and women's group means a lot to me. I feel I was housebound with my little boy who was so sick for so long"
A father of 2 young boys"It is so good to have something happening on Saturdays. Gives me a chance to know my area after work. This football cage is always empty or full of rubbish and drinking bottles. I am glad to help the sessions as a local father dong thing with my son. It is good meeting other parents specially fathers who don't know how to get involved and have limited week end access or time with their kids".
A mother recovering from alcohol abusewith an 18 monthly old baby "I have told the Job Centre I need this group to build my confidence and help myself and reconnect with my baby - my caseworker agreed to change my time so I can attend the women with a voice group".
The Activator from Dynamic Sports"As a father of two young boys, I feel I needed to do something in my own neighbourhood and encourage other fathers, especially young men, to help out too. Saturday sessions are hard to set up with all the early rubbish collections and running two age groups activities, but seeing the boys coming back every week and their families watching, and getting to know each other is so worthwhile".
The Young Eagles Dance Academy"Thank you from bottom of my heart - I never though it will be possible to achieve so much. Just thought of doing something in my head, now all is happening my children are so happy dancing in their own local group".
Impact & Achievements
- 16 mini community projects were created and delivered including: Nature on My Doorstep, Dynamic Sports Group, Drum for Life, Women Well Within (healthy eating & yoga), Be and Be Seen (Publicity group), Sew for the Future, Women with a Voice, a community knitting group, Young Eagles Dance Academy, Over 55s, Tottenham Ink (creative writing), Wheels of Fortune (cycling), Happy Hair and Head (head massage and hair grooming), the Originals (girls jogging group), NP Arts (a creative arts group) and Organic Love (celebrating growing, cooking and eating healthy food).
- 16 (target 12) Community Well Activators were trained and supported to deliver mini projects.
- 32 (target 12-24) lead volunteers engaged in delivery of the mini projects.
- 272 (target 120) participants regularly attended community mini projects.
- 16 Community "Village Square" events showcasing local achievements.
- Due to its proven track record in community outreach and development, Living Under One Sun Ltd was commissioned by Well London and London Borough of Haringey Public Health to co-host and organise a series of community and stakeholder consultation events in Tottenham, including canvassing 2,500 households.
Mini Projects Delivered
Lead volunteers engaged
Community Well Activators trained
Regular Participants to Projects
"Village Square" Events
LUOS for Well London and Borough of Haringey Public HealthCo-hosting and organising community and stakeholder consultation events in Tottenham.
The Community Cook-Up Project
Originally Cooking & Eating Under One Sun, was developed out of the Well Park Lane programme as a weekly pop-up cafewith hot meals which is an access point for the community, including homeless people, to meet together, and using LUOS as base to access services. This success led to London Borough of Haringey Regeneration and Public Health using this model for the community to cater for public consultation and launch events. The project has since developed into an independent enterprise and service continuing to make many important local connections and networks.
Blooming Beds and Bees
Blooming Beds and Bees was Living Under One Sun’s heart-warming response to tensions in Tottenham after the riots in 2011.
Residents, young and old and from all walks of life, learnt together and collaborated to create 12 green growing places - bringing nature closer to communities and communities closer together!
A 21-week course trained ‘community champions’ in project management, food growing, horticulture and biodiversity. Volunteers included 28 local residents who became food growers, with 23 trainees also becoming beekeepers, including 4 young people. People from different generations and cultures then joined forces to turn 12 derelict or unused patches of land into beautiful growing spaces – giving several neighbourhoods a positive sense of pride and purpose.
The project also:
- raised residents’ awareness of nature, actively engaging 20 community groups, 7 schools, 2 children’s centres and 2 colleges;
- created a tailored community champions training manual, 3 of whom secured jobs
- celebrated the community’s achievements – including harvesting our first 66 jars of urban honey - at a Blooming Beds and Bees festival, held opposite where the riot took place.
Impact & Achievements
- The project was a finalist in the National Lottery Awards (Environment Category).
- After the project, 43 jobs were created
- After the projects, LUOS went on to successfully develop & deliver community outreach programmes
- The Conservation Trust named Living Under One Sun as Community Group of the Year for 2011/12
Schools involved in the project
Full - Time Jobs created
Part - Time Jobs created
People trained as Food Growers
Community Group of the Year 2011/12The Conservation Trust
Personal Travel Planning (PTP) and promoting Sustainable Transport
LUOS used a high quality community development and leadership approach to recruit and train a team of local residents to reach out to the local Tottenham community in White Hart Lane and Northumberland Park wardsGoing door to door, with information about transport options, encouraging greater use of public transport, cycling and walking. The response was very positive - challenging perceptions held in some quarters that cycling and alternatives to the car were likely to be less popular with low income households who aspired only to car ownership.
Impact & Achievements
- 13 local part-time green jobs created
- 3365 motivational conversations held, with 1425 households requesting a range of PTP resources – cycling guiders, walking guides, ‘look out for each other’ leaflets, Greener Driving guides, Active with Ease leaflets and cycle training materials.
- Some members of the team actually changed their own travel behaviour as a result of the project, reducing car journeys, walking more and using safer cycling routes
- Through the project LUOS also contributed to the Lancet Commission Inquiry into ‘Culture, health and well-being’, and to developing transport policy in Haringey, especially with links to the Lea valley.
Part-Time Jobs created
Households requesting PTP resources*
Changes in people's mindset about transportationMany people changed their own travel behaviour as a result of the project, reducing car journeys, walking more and using safer cycling routes
Contribution to the Lancet Commission Inquiry into ‘Culture, health and well-being’And development of transport policy in Haringey, especially with links to the Lea valley.
Active Travel Cycling and Walking Projects
"Walking and Cycling for a Healthy and Closer Communities" and
These projects provided a local safe, supported environment and opportunities to take up walking, to meet others (from both established and newer communities in Tottenham Hale), to learn to cycle as beginners and families, to learn road safety competency, gain certification and to learn how to repair bikes. These activities enabled residents to get out and about, increase their physical activity, reduce social isolation, gain access to and appreciation of nature and green spaces, and increase awareness become aware of and engage with the need to reduce car journeys and carbon emissions.
"Community leadership in Health and Travel"
Impact & Achievements
- 56 cycle training sessions (12 for women only) delivered.
- 46 Dr Bike and bike maintenance sessions delivered and 319 bike repairs completed
- 2 local people qualified as cycle ride instructors.
- 102 residents registered for cycling sessions and repairs, 80% from BME communities.
- 17 women beginners learnt to cycle, 14 of them mothers, with 3 buying second hand bikes and 5 joining long family rides.
- 5 children and 3 youths learnt to cycle for the first time.
- 46 group bike rides completed with 12-15 people on each and an estimated increase of 86 cycle journey per week for 46 weeks.
- 10 residents trained in Personal Travel Planning community outreach.
People riding for the first time
Group Bike Rides Completed
New Qualified Riding Instructors
LUOS Cycling ClubNow registered with British Cycling and supported
from LB Haringey’s Active Travel programme.
Neighbourhood Connect Pilot Project
Helping elder residents to access basic services, creates a stronger and more united communityLUOS aimed to test the idea that residents over 50, through encouragement and support to access services and activities, creating access to hard to reach services, can be more connected in their neighbourhoods and become more confident – and less lonely and isolated - with consequent benefits for the community and health and social care services. LUOS developed an innovative model to residents based on Friendship, Food, Fitness, Family and Friends – delivered in a positive, engaging and motivational way by our Neighbourhood Connectors team of local residents.
More than 165 services and community activities for over 50s were mapped by our community teamAnd more than 2000 residents contact through drop in sessions at libraries and GP clinics, session at sheltered and supported housing schemes, ‘village square’ pop up events, places of worship, on the street and at bus stops through families and neighbours and home visits. Their responses revealed that only 11% felt their health was excellent, only 24% felt fully connected to their neighbourhood, only 14% felt they knew a lot about local services in their area, only 28% felt involved a lot with fun activities, only 21% felt involved in a lot of fitness activities, only 37% felt a lot of connections with family and friends, only 34% felt they got out and about every day, and just 17% with forums and groups in the area, and just 13% knew a lot about free advice services.
Impact & Achievements
Through their positive approach the Neighbourhood Connectors were able to provide:
- 600 Residents received information about neighbourhood services and activities
- 316 of them referred to local services
- 81% of residents felt better about their health and connections after the intervention of the neighbourhood connectors.
Residents sign up to community services
People proposing as volunteer
The Pilot Worked
A large majority (81%) of the residents we contacted felt better about their health and connections following the intervention of the neighbourhood connectors. The pilot worked!
Teaching residents on how to approach energetic choices about their homesThe Haringey Big Community Collective Switching delivered by LUOS scheme enabled residents to understand and take a proactive role in their home energy choices, and reduce their energy costs. In particular, reaching vulnerable residents and raising key concerns such as ‘to heat or eat’ and accessing debt management income maximisation services.
Impact and Achievements:
- Outreaching 3000 residents with information on how to reduce energy bills and tackle fuel poverty.
- Delivering 184 advice sessions in 4 libraries in Haringey plus 45 advice sessions in health clinics, post office, community centres and 8 capacity building training sessions for frontline Homes for Haringey resident support workers and money advisers from local organisations, including the Citizens Advice Bureau.
- Training 16 volunteers (speaking 17 languages) on Money Connect income maximisation and debt management.
- Delivering three bespoke seven week courses on debt management and income maximisation: one for bilingual Turkish women; one for over 55s; and one mixed group. In total working with 37 adults and their extended families.
- Warm Homes Discount (£140) was successfully claimed for 40 residents.
Residents informed about energy saving
Volunteer Trained on Money Connect
Warm Home Discount
Warm Home Discount equal to £140 successfully claimed for 41 residents
Courses on Debt-Management
A total of 37 adults and their families joined our three courses (each lasting 7 weeks) on debt management and income maximisation
Home from Hospital
LUOS provided a progressive, proactive befriending and home accompaniment service for residents over 50 years of age being discharged from local hospitals, We have been first in establishing this much needed service for whole of Haringey.
Our 7-days-a-week 9-hours-per-day service delivery system was staffed by local bilingual residents as befrienders and advocates, trained and supported extensively and paid above the London Living Wage. We located ourselves in a key strategic position and initiated strong relationship with GPs, emergency services, social care services, mental health agencies, prevention services for drug and alcohol abuse, housing and homelessness advice.
We used our extensive networks throughout the borough built up over the years, whilst establishing and delivering the Haringey Neighbourhood Connect pilot programme to creative effective partnerships.Our approach included basing ourselves in the Whittington and North Middlesex hospitals, attending discharge planning meetings and carrying out a major effective outreach campaign to all the key departments and wards. We created the first operational manual for the service, quality assurance, monitoring and evaluation processes, trained our own sessional workers, social workers, and volunteers as well as extensively briefing hospital occupational therapists, discharge teams, ambulance and A&E staff. We provided clear information sheets and cards for patients and family/next of kin.
“I feel comfortable with you. I feel like I’ve known you a long time”
91 year old man
“ I would not know how to begin to thank you for my mother’s care and how you helped us to understand, cope and communicate with the hospital. You’ve given us respect and love and dignity by paying attention to details”
a next of kin
“You were a miracle and had so much patience”
87 year old man
“ It’s (HFH) been an amazing lifeline which has enabled me to feel as though I have a better quality of life and not just surviving. I wish I had known that this wonderful organisation had existed before my prior three operations., but very glad now! Thankyou team
54 year old woman.
Impact and Achievements:
- 177 isolated residents were accompanied home with 98% reporting, that they felt safe and comfortable as a result of our proactive befriending service. The remaining 2% did not complete evaluation forms.
- 136 onward referrals were also made for patients to a range of services and support.
- The model we developed and delivered meant safer discharges and reduced admissions back to Accident and Emergency (A & E) within 28 days: just 19% of total referrals to Haringey Home from Hospital were admitted back to A & E compared to a national high risk readmission rate of 47%.
- LUOS was successful in extending the service beyond borough-based hospitals to receive referrals of Haringey residents from Homerton, Hammersmith, UCL and Whipps Cross hospitals. The service received very high satisfaction levels from patients, service providers and professionals.
Isolated Residents brought home
Onward Referrals for other Services and Support
Safer Discharges and Reduced admissions back to A&E
The model we developed and delivered meant safer discharges and reduced admissions back to Accident and Emergency (A&E) within 28 days: just 19% of total referrals to Haringey Home from Hospital were admitted back to A&E compared to a national high risk readmission rate of 47%.
LUOS was successful in extending the service beyond borough-based hospitals to receive referrals of Haringey residents from Homerton, Hammersmith, UCL and Whipps Cross hospitals. The service received very high satisfaction levels from patients, service providers and professionals.